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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of S

S

November 27, 2024

4  out of  5
rating by S
"Received personalized, friendly attention and quick responses to questions. Even a handwritten thank-you note - a rarity these days but much appreciated. And great rates. Transferred policies from SafeCo and saved quite a bit."
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Chris Hoch

November 3, 2024

5  out of  5
rating by Chris Hoch
"Ben Parsons State Farm agency in Ft. Collins, CO was great to work with. Ben helped with my son's life insurance. He was very prepared, knowledgeable, and nice to work with."
We responded:
"Thank you so much for your kind words, Chris! It was a pleasure assisting with your son's life insurance. Being prepared and knowledgeable is something we take pride in, and I'm glad it made a difference for you. Looking forward to helping you with any future needs!"
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Matt Thompson

October 8, 2024

5  out of  5
rating by Matt Thompson
"Ben Parsons and his team at State Farm are extremely knowledgeable, detail oriented, organized, prompt, professional, and caring. I recommend them to anyone looking for insurance or financial planning."
We responded:
"Thank you so much for your kind words, Matt! It's fantastic to hear that you found our team knowledgeable, detail-oriented, and professional. We truly appreciate your recommendation and are always here to help with your insurance and financial planning needs!"
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Mike Haddorff

October 3, 2024

5  out of  5
rating by Mike Haddorff
"I noticed a windshield chip just yesterday. I called State Farm to find out if I had insurance on windshield repair. Ken answered. He looked up my policy, confirmed coverage and contacted the local glass repair company. Within five minutes the glass company called. Within a few short minutes an appointment was set up for the next day. On the next day the repair was flawless. Thanks Ken for your marvelous service in helping me. And for teaming up with such a great glass repair company. Well within 24 hours my windshield is healed and Im happily on my way. Thanks"
We responded:
"Thank you so much for sharing your experience, Mike! It's fantastic to hear that Ken was able to assist you promptly and efficiently. We're delighted that the glass repair company provided such excellent service and that your windshield was fixed so quickly. Safe travels, and we're always here to help whenever you need us!"
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Gus Richter

September 24, 2024

5  out of  5
rating by Gus Richter
"I just needed a quick renter's policy for my daughter. Louie Kitchen did a great job. The call was fast, he answered my questions and we tweaked it to exactly what was needed. I'm from out of state so I was even happier that the whole process went so well."
We responded:
"Thank you for sharing your experience, Gus! It's fantastic to hear that Louie was able to assist you efficiently and answer all your questions. We're glad the process was smooth and met your expectations, especially with you being out of state. We appreciate your trust in us!"
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Taylor Kinnison

September 23, 2024

5  out of  5
rating by Taylor Kinnison
"Ryan is an amazing agent and so helpful! All the staff truly is actually! I cannot say enough good! Thank you so much for all the help"
We responded:
"Thank you so much for your kind words, Taylor! It's wonderful to hear that Ryan and the rest of the team were able to provide such helpful service. We truly appreciate your feedback and are always here to assist you!"
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Todd Arndorfer

August 20, 2024

5  out of  5
rating by Todd Arndorfer
"Ben and his team provide much more than the typical insurance agent including investments and basic financial planning. They take the time to make sure you understand everything and ensure the products you choose are what you really need and want. We have been with them for 10 years now and continue to have great service. It is really nice to speak with someone local and familiar."
We responded:
"Todd, Thank you for taking the time to leave us a great review. We strive to provide excellent service to each and every customer."
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Linda Ekblad

August 12, 2024

5  out of  5
rating by Linda Ekblad
"Ryan was professional and efficient!"
We responded:
"Thank you for the fantastic review, Linda! It's great to hear that Ryan provided professional and efficient service. We appreciate your feedback and look forward to continuing to meet your insurance needs!"
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Bri Deschamp

August 2, 2024

5  out of  5
rating by Bri Deschamp
"State Farm is by far the best insurance company out there. I’ve been with them for years (as well as my family) and they are always so kind, patient, and never leave me without explanation and understanding. I spoke with a gentleman named Ryan, and he was fantastic helping me transfer my insurance. He definitely goes above and beyond for his clients. Thank you state farm 😊"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that Ryan was able to assist you effectively with your insurance transfer. We always strive to provide clear and patient service, and it's great to know we've met your expectations. Your loyalty over the years means a lot to us! 😊"
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Richard Lebedda

July 11, 2024

5  out of  5
rating by Richard Lebedda
"Saved us money and gave us better coverage!"
We responded:
"Thank you for sharing your positive experience with us, Richard! We're thrilled to hear that we were able to save you money while providing better coverage. Your satisfaction is our top priority!"
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Michael Whitcomb

June 25, 2024

5  out of  5
rating by Michael Whitcomb
"An amazing team of people."
We responded:
"Thank you for the kind words, Michael! We're glad to hear that you had a positive experience with our team. If you ever need anything else, don't hesitate to reach out."
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Linda Grenz

June 21, 2024

5  out of  5
rating by Linda Grenz
"Ryan helped me get where I have a more affordable homeowners policy"
We responded:
"Thank you for sharing your positive experience, Linda! I'm glad Ryan was able to help you find a more affordable homeowners policy. If you have any more insurance needs in the future, feel free to reach out."
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Jessica Fitzpatrick

June 19, 2024

5  out of  5
rating by Jessica Fitzpatrick
"Talk about your neighborhood insurance company! Louis is friendly, professional, knowledgeable, and gets the best price. I use them for all of our needs; auto, renters, and small business!! Cannot recommend them enough!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our neighborhood insurance company. Louis and the rest of our team strive to provide friendly, professional, and knowledgeable service to all our customers. It's wonderful to know that you’ve found the best prices and comprehensive coverage for all your needs, from auto and renters to small business insurance. Your recommendation means a lot to us. We're here to help anytime you need us! Thank you for being a valued customer."
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Mark Bishop

May 13, 2024

5  out of  5
rating by Mark Bishop
"Happy with help and advice I get with Louie and the staff at the State Farm Ben Parson's office. They do their best to provide the best service and answer my questions."
We responded:
"Hi Mark, Thank you for the kind review and trusting our team and Louie with all your Insurance needs."
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Mani Subramanian

May 8, 2024

5  out of  5
rating by Mani Subramanian
"Excellent service. Very Friendly and knowledgeable in the options provided and very experienced in the Industry."
We responded:
"Mani, Thank you for taking the time to leave us a great review and trusting our team with all your Insurance needs."
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Jeff McCutcheon

May 7, 2024

5  out of  5
rating by Jeff McCutcheon
"Great Midwest people to work with!"
We responded:
"Thank you, Jeff. We love working with you and helping manage your Insurance needs."
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Layla Malander

April 19, 2024

5  out of  5
rating by Layla Malander
"Both Ryan and Ben were very patient listening and answering my questions, well informed, and thorough in their repsonses. Thank you."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Karen Foster

April 12, 2024

5  out of  5
rating by Karen Foster
"Ben Parsons is an excellent State Farm insurance provider. He is extremely knowledgeable, and always seems to have out best interests in mind. He and his staff are also kind, prompt, and responsive. We've had coverage through Ben Parsons for nearly 10 years, and could not recommend his agency more highly."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Ray Haynes

April 12, 2024

5  out of  5
rating by Ray Haynes
"We switched to Ben Parsons from another State Farm agent when we moved to this area several years ago and couldn’t be more pleased, he and his entire staff are knowledgeable, honest, courteous, respectful, caring, and always answer any questions and follow up when necessary. I couldn’t be more satisfied with their customer service and support"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Tom Tidd

March 22, 2024

5  out of  5
rating by Tom Tidd
"The entire staff at Ben Parsons State Farm Insurance was very professional and helpful. I transferred my Auto, Homeowners, PLUP, and Personal Articles policies from another company. I am very pleased with the service I received."
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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Stephanie Dolan

March 21, 2024

5  out of  5
rating by Stephanie Dolan
"Very helpful, knowledgeable, responsive and most importantly able to save me money!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Connie Whisenhunt

March 21, 2024

5  out of  5
rating by Connie Whisenhunt
"I love Louie! Awesome Communicator! Excited for my success and teaches me along the way!"
We responded:
"Thank you for the wonderful 5 star review, Connie! We strive to provide you with the customer care that you deserve and appreciate your kind words recognizing Louie!"
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Vlad Drac

January 31, 2024

5  out of  5
rating by Vlad Drac
"Ben Parsons is my favorite insurance agent I have ever had. I get cards at the holidays and wishes of happy birthday. But more importantly I would say at least once a year I get a phone call just to make sure that everything is going fine and that I am satisfied with the current coverage I have on my car. They make sure I don't need to make any changes or additions to the plan and I have never felt like I matter with any agent the way I do with the Ben Parsons agency. I could not give a higher recommendation for an auto insurance agent then I give for Ben Parsons. Plain and simply the best Auto Insurance agent I have ever had."
We responded:
"Thank you so much for sharing your outstanding experience with our team! We are delighted to hear that he has not only provided excellent service but has gone above and beyond to make you feel valued and cared for. Personal touches such as holiday cards, birthday wishes, and annual check-ins truly reflect a commitment to building a strong customer-agent relationship."
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M Mac

January 29, 2024

5  out of  5
rating by M Mac
"We are very appreciative of the top-notch, professional insurance and financial service received from Ben Parsons – State Farm Insurance. He and his entire staff that we have worked with have all been knowledgeable, helpful and caring. During the past year Ben provided valuable education and assistance regarding choosing a Medicare Supplement policy. He further provided an overall review of our insurance needs, where we might have gaps at this stage of our lives and what we might need or not need. He was very responsive to our questions on cost saving measures on one of our policies and these were quickly and efficiently incorporated and a refund check was issued by the company within the week. We have been able to incorporate a lot of his recommendations and are confident we have good insurance coverage in a number of areas (auto, home, liability, Medicare/health). In addition, we would highly recommend Ben Parsons for your financial planning needs, including financial products. Ben provided a thorough review of our individual situation and provided best-fit options to meet our goals, which included us recently choosing an annuity that will meet our needs both now, and into the future. Ben is prompt in his follow-up and thorough in his recommendations. He and/or his staff are always quick to reply by phone or e-mail, with lots of avenues to get our questions answered. Without hesitation, we highly recommend Ben Parsons – State Farm! Marie and Aaron Macpherson"
We responded:
"Thank you for the kind words Marie and Aaron. It has been my pleasure working with you over the last year and helping with your insurance, as well as financial services. I appreciate the opportunity to help you plan for your financial future!"
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Linda

January 24, 2024

5  out of  5
rating by Linda
"Great service and knowledgeable. Definitely recommend getting quite from this office."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."