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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kat Riddle

September 23, 2025

5  out of  5
rating by Kat Riddle
"I recently switched from progressive to state farm, this is my first time having a local insurance agent and I am so glad to have been paired with Louie. He is thorough, friendly and made me feel at ease, I know I am in good hands at this office."
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Juliana Blonder

September 23, 2025

5  out of  5
rating by Juliana Blonder
"As real estate agents in Fort Collins, my husband and I are always looking for professionals who align with our values of integrity, community, and care—and Louie Kitchen at State Farm continues to deliver time and time again. His team is not only knowledgeable and responsive but also genuinely committed to doing what’s best for their clients. Whether our people are buying their first home, protecting new investments, or navigating big life transitions, we know Louie will take the time to walk them through their insurance options with clarity and confidence. That level of personal service is rare—and it’s why we’re always happy to recommend him. Thanks, Louie, for being such a trustworthy and consistent resource for our clients!"
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Dan Blonder

September 23, 2025

5  out of  5
rating by Dan Blonder
"Louie Kitchen and Ben Parsons are our go to insurance people for all of our properties and vehicles. My wife and I are REALTORS and they are number one recommendation for all of our clients as well. Louie is very attentive, professional, friendly and always quick to answer the phone! Thanks guys!"
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Rachel Sisk

September 9, 2025

5  out of  5
rating by Rachel Sisk
"Ryan from State Farm was a very nice gentleman and kept the humanity in car insurance with some well placed humor and casual professional tone."
We responded:
"Thanks for taking time to leave such a great review Rachel!"
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Connor Smith

September 8, 2025

5  out of  5
rating by Connor Smith
"Best customer service!"
We responded:
"Thank you Connor!"
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Catherine Herzog

September 4, 2025

5  out of  5
rating by Catherine Herzog
"Worked with Ryan at Ben Parsons State Farm recently for home and auto. Ryan provided EXCELLENT service: he was knowledgeable, thorough, addressed detailed questions, followed up as needed, and made sure to give us all the information we needed to 'right size' for our needs. I highly recommend working with him, and this office."
We responded:
"Thank you Catherine, it's our pleasure to work with you."
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Taylor Johnson

September 3, 2025

5  out of  5
rating by Taylor Johnson
"Great experience! Quick responses and made everything very simple."
We responded:
"Thanks Taylor, I appreciate the review!"
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David McGuire

September 3, 2025

5  out of  5
rating by David McGuire
"My wife and I have been auto and home clients of Ben Parsons' agency since moving to Colorado 4 years ago. We have had to put claims in for car issues on several occasions and every time any of the agents we've dealt with have been AMAZING. Louie, Ken and Phil have always taken the time to answer any and all questions and work hard to get us the best service possible. I've seen the ads about cutting out agents and "getting a better deal" on insurance, but I guarantee you won't get the service this team provides. At the end of the day the piece of mind that your phone call will be answered, and by a human, wins out for us. Great team and excellent service."
We responded:
"Thank you David, I appreciate you taking the time to leave a review. I am very blessed to have such wonderful team members!"
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George Stanev

August 21, 2025

5  out of  5
rating by George Stanev
"I had the pleasure of working with Ryan from the Ben Parsons - State Farm's office. He was patient with all my questions and kept working with me until we reached a coverage I was happy with at a competitive price. Highly recommended."
We responded:
"Thank you for the wonderful review George!"
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Erik Schiller

August 15, 2025

5  out of  5
rating by Erik Schiller
"Our agency in the Austin, Texas area recommended Ben Parsons' office and both of the agents I've worked with there, Louie and Judy, have been friendly and tremendously helpful. We're new to this business but great experience so far!"
We responded:
"We appreciate the opportunity to help you with your insurance. Thanks Erik!"
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Melissa Daniels

August 8, 2025

5  out of  5
rating by Melissa Daniels
"If you have a bad experience with the representative, I highly suggest asking for Judy. I had a very bad experience with one of the representatives when she called me to tell me our premium was going up (it tripled). She didn’t seem like she wanted to look into how we could lower it. I decided to call other insurance companies, which no one was willing to cover our home. I called State Farm again & asked for a replacement cost estimate to be sent to us to review what all was said to be in our home. I spoke with Judy & since she sent me the estimate, she went above & beyond to help us get our premium lowered. She was very knowledgeable & seemed happy to help. 10/10 will recommend Judy to our friends & family!"
We responded:
"I appreciate you taking time to share the review and I feel very fortunate to have Judy on my team!"
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Katie Keairnes

August 7, 2025

5  out of  5
rating by Katie Keairnes
"Lara at this office is amazing, she is so helpful and so responsive anytime I have a question or need. She responds immediately and has always been so helpful, kind, courteous and thorough. Insurance can be very confusing, and I am so thankful to have her to help me navigate the insurance plans that are right for me. Thank you Lara, you are wonderful."
We responded:
"Thank you for taking time to leave the review Katie, I appreciate it."
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Sahar Faruki

July 29, 2025

5  out of  5
rating by Sahar Faruki
"Lara was wonderful and efficient in helping me update my car insurance! I appreciated her sense of humor and her diligence in going over the coverage with me. Ben’s team is always efficient, polite and very respectful. I highly recommend Ben and his team!"
We responded:
"Thanks for the wonderful review Sahar, we appreciate working with you!"
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Elliot Actor

July 22, 2025

5  out of  5
rating by Elliot Actor
"Cancelled umbrella policy"
We responded:
"Thank you Elliot. I appreciate all of the business you do with State Farm."
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Glenn Jensen

June 23, 2025

5  out of  5
rating by Glenn Jensen
"Rented a Minivan to go visit my family and Ben Parsons put the rider on my policy to cover the additional coverage for the rental. It was worth the piece of mind that I was covered on my trip covering 17 states and over 6000 miles."
We responded:
"Thank you for the review Glenn and glad you had a great trip!"
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Keath Goveia

June 4, 2025

5  out of  5
rating by Keath Goveia
"Ryan was extremely helpful. I purchased a new vehicle and had trouble contacting my old auto insurance company. I was able to go into the office and get everything taken care of in about an hour. Would recommend."
We responded:
"Thank you for the kind words Keath, we appreciate working with you!"
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Nathan Saelens

May 5, 2025

5  out of  5
rating by Nathan Saelens
"Ryan helped us with our home, auto, and liability insurance. He saved us a significant amount of money by switching us to State Farm. Ryan is a great listener, empathetic, and an absolute pleasure to work with. I highly recommend anyone shopping for insurance to reach out to Ryan—he’s a true professional and a genuinely cool guy!"
We responded:
"Thank you for the amazing review Nathan!"
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Mike Haddorff

April 23, 2025

5  out of  5
rating by Mike Haddorff
"You all are amazing. Phil I deeply appreciate your promptness and attention to detail. Just over 24 hours after contacting you I was able to pick up my vehicle with a new windshield. This has to be some kind of record. I'm elated. Thanks Phil. A definite grand slam. Mike Haddorff I noticed a windshield chip just yesterday. I called State Farm to find out if I had insurance on windshield repair. Ken answered. He looked up my policy, confirmed coverage and contacted the local glass repair company. Within five minutes the glass company called. Within a few short minutes an appointment was set up for the next day. On the next day the repair was flawless. Thanks Ken for your marvelous service in helping me. And for teaming up with such a great glass repair company. Well within 24 hours my windshield is healed and Im happily on my way. Thanks"
We responded:
"Thank you so much for sharing your experience, Mike! It's fantastic to hear that Ken was able to assist you promptly and efficiently. We're delighted that the glass repair company provided such excellent service and that your windshield was fixed so quickly. Safe travels, and we're always here to help whenever you need us!"
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nancy frederick

April 18, 2025

5  out of  5
rating by nancy frederick
"I COULDN'T BE HAPPIER WITH MY STATE FARM AGENT, BEN PARSONS. I WOULDN'T WANT TO BE WORKING WITH ANYONE ELSE & LOOK FORWARD TO MEETING WITH HIM AGAIN IN THE NEAR FUTURE"
We responded:
"Hi Nancy - thanks for taking time to leave a review. We appreciate working with you so thank you very much!"
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Peggy Skibo

April 14, 2025

5  out of  5
rating by Peggy Skibo
"I have all our insurance needs with Ben Parsons State Farm, home, auto & motorcycle. They are excellent to work with & take care of everything asap. I especially like working with Phil very professional, knowledgeable & always returns my calls, texts, or emails!"
We responded:
"Thank you for the review Peggy. It's our pleasure to work with you!"
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laura nielsen

April 11, 2025

5  out of  5
rating by laura nielsen
"Louie Kitchen helped us switch insurance carriers and he was consistently professional, knowledgable and kind. We feel assured that we are getting the best rates and policies."
We responded:
"Thank you for the opportunity to work with you. We appreciate the review as well!"
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Vincent Gigliotti

April 9, 2025

3  out of  5
rating by Vincent Gigliotti
"Still waiting to hear back on my policy review."
We responded:
"Thank you for the note Skip. My team submitted the request to corporate and we are waiting to hear back from them. We'll be in touch with you ASAP"
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Meagan Fetterolf

April 4, 2025

5  out of  5
rating by Meagan Fetterolf
"If you’re looking for excellent and knowledgeable customer service, look no further. I have stayed with State Farm for years just for the service that Joden provides alone. He is extremely knowledgeable and timely about any questions or requests you have. He goes above and beyond to make sure he’s providing you every detail and service possible. If Joden ever left State Farm to go to another insurance company, I would absolutely try to follow him because that’s how amazing his service is. I cannot say enough good things about Joden for how much he’s helped me over the years with multiple cars, multiple moves, and policy adjustments. He’s always willing to help with whatever you need. So thankful for Joden."
We responded:
"Thank you for the great review Meagan. Joden is an amazing team member and we appreciate working with you!"
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Shirley Bearly

March 26, 2025

5  out of  5
rating by Shirley Bearly
"Ben Parsons State Farm Insurance has been a great help with all my insurance policies including car, home and Life."
We responded:
"Thank you for the review Shirley. It's our pleasure to work with you."
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Dwight

March 15, 2025

5  out of  5
rating by Dwight
"I recently had an appointment at Ben Parsons State Farm with Doug Cameron to go over insurance coverage for the auto, home and umbrella policy. Doug took his time and explained in detail what was covered and the amount of coverage. I ended up making some increases in the amount that was covered for the auto and home policies. Doug asked if the roof was ever replaced and it was. He asked what the impact rating was for the singles. I didn’t know. It was installed in 2015. Per his request I sent him some documents from the roofer. The document contained shingle information but not the rating. Doug called the roofer and found that the shingles were rated class 3. Class 4 being the highest rating against hail damage. State Farm gives a sizable discount for shingles rated class 4 and a smaller one rated class 3. So my changes to insurance is still being ok’d by corporate and a discount for the class 3 singles added after that. I thought Doug and the State Farm office went the extra mile for me and my wife. Loveland Colorado! We have been a customer over 30 years. Thanks"
We responded:
"Thank you for taking time to leave the review Dwight. We appreciate all the business you do with State Farm!"